Learning is not attained by chance, it must
be sought for with ardor and diligence.
-Abigail Adams
 
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Contact Me

Richard Rost MVPHello. My name is Richard Rost and I'm the president of Computer Learning Zone. I'm here to help answer your questions.

CUSTOMER SERVICE IS ALWAYS FREE

If you're having a problem with your order, need to know what topics are covered in what class, or have general questions about the site or my products, then please email me. Customer service questions are always answered FREE of charge. You can even post a comment at the bottom of this page.

My email address is amicron@gmail.com.

IMPORTANT: to make sure your message gets to me, please click on that link above. There's a special code in it that bypasses my spam filter and makes sure you reach my inbox. 

I generally get back to people by the following business day. Yep, it's just me here right now, but I do my best. Here's a hint: if you want a FAST response, type a SHORT email. Honestly, if I get your email and it's fifteen paragraphs that I have to read through, I'll usually "snooze" it until I have the time to read it. Want a faster response? Keep it brief. Sorry. I get a LOT of emails every day, and it's just me answering them right now.

OTHER SUPPORT OPTIONS

If your question is not customer service, but is technical in nature, such as specific questions about Access, Excel, VB, etc., then submit them to me via my TechHelp page. There are free and paid options available to answer questions of all type. I also offer Consulting Services for custom projects.

For additional support options, FAQs, phone numbers, etc. Click here.

 

Change Payment Method Link 
ahood aljasser     
Mon 6/22
What is the way to update or change payment method?
Richard Rost    
Mon 6/22
You can visit THIS PAGE to submit a new card number for your account. If you want to switch to Paypal, Venmo, CashApp, or some other form of payment, email me.
Add a Reply
Found Old CD Link 
HERB KAUFMAN 
5/28/2020
I found a disk from the year 2014.  It doesn't say what it is excedpt it saids copyright 2014 version 131113
Richard Rost    
5/29/2020
Wow. That's an old one. I have no idea what's on it because I haven't kept any CDs that old. I've got a few of the newer ones here on my shelf, but nothing that old. I stopped shipping CDs last year. In any case, you can always download your courses from your My Account page. You don't need the CD. In fact, I don't even have the passwords for the ZIP files on that CD. I used to rotate them every once in a while (hence the version number).
Add a Reply
Courses Not Appearing Link 
John Lucas III   
5/24/2020
I ordered the Access Developer 1 and Access Developer 2 but my course listing is blank
Richard Rost    
5/24/2020
Hi John. I'm working on the site today. See the little yellow banner at the top of the site. If it's there, it will let you know if I'm doing maintenance. If that's the case, orders might not process right away. But thanks for letting me know. As soon as you made me aware, I processed your order for you manually. Enjoy the lessons!
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