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Customer Testimonials

These are testimonials from actual customers. Thanks for all the kind words.

Feel free to add your testimonial below.


An Extraordinary Job Link 
Lorenti Anthony   
45 days ago
Which Courses: Access Beginner Series

What I Liked: Richard speaks clearly, is organized, and goes to great extents to sequence his instruction. He engages in multi-modal instruction to good advantage. Read More...
Richard Rost    
45 days ago
Wow. Thanks for your very eloquent words. I had to post this one. You made my day with your comments.

Yes, software is in a constant state of flux. It's sometimes hard to keep up with all of the changes. I'm at a position now where I need to re-record Access Beginner 1 AGAIN because the minor changes confuse new users. Not to mention my Word, Excel, and PowerPoint classes are very old too. It's a struggle to do that and keep up with making new Developer lessons, which is where most of my business comes in.

Thanks again! It's nice for someone to recognize my "flaming passion." ;)
Lorenti Anthony  
45 days ago
Mr. Rost,

This may sound like hyperbole in my description of you but it is not intended to be such. If you took the pure and unadulterated energy that you put into your computer learning projects and devoted that same energy to something like playing the violin you would impress the genius violinist Bach himself!

I wish you every success in your learning and teaching endeavors.

Tony (Retired educator)
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Im still at WOW Link 
Juan C Rivera     
47 days ago
Video: Sync Up Remote Microsoft Access Database without Internet - MEMBERS ONLY EXTENDED CUT

What did you like: the SQL, I left a request for help on how to drop a table with SQL. You hit this right out of the ball park for me. Thank you. The way you go off and think of what else you can do to give a better user experience. I think its awesome. Read More...
Richard Rost    
47 days ago
Thanks, Juan. I appreciate the nice words. I'm hoping that people enjoy my "tangents" in my videos. I've been kind of treating the TechHelp videos as like a daily video podcast, especially the Extended Cut videos. I really enjoy recording them.
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Well Done Presentation Link 
Rick Bradnam    
48 days ago
What I Liked: Very easy to follow. Your voice and speech are very good. Many tutorials have great content but the speaker is hard to understand or very monotone. Well done presentation.

What I Didn't Like: I had experience with Access but started from Beginner so a good portion of the material I already knew. This is not an issue for your site, I was just a bit bored at times. I am glad I took it though I did learn a few things. Can't wait to move up in the levels! Read More...
Richard Rost    
48 days ago
Thank you for the kind words, Rick. (Awesome name, BTW).

Yes, I often go online to watch tutorials on YouTube myself. Not only do I also learn things that way on topics I don't know much about, but I admit, I do check on my competitors from time to time to see what they're doing. I've found many tutorials are full of GOOD information*, but the presenter is hard to understand, like you said. I know a lot of them don't speak English as a primary language, but that makes it difficult on the listener. I had college professors like that, and I hated their classes. They were brilliant professors, but that didn't help me learn. I try my best to be easy to understand and entertaining, while teaching you at the same time. Comes from years of experience in the classroom (and in a rock band in my early 20s. LOL)

I know what you mean about the Beginner lessons being a little boring if you have experience with Access. I've been meaning to do this for some time, but I want to put together a quick Beginner Overview lesson. This would be for people who already have some Access under their belt and want to make sure they're not MISSING anything from the Beginner lessons, but don't want to watch 15 hours of video. I can condense most of that down into about 2 hours if I run through it quickly.

Cropping the screen! I know what you mean. I used to hate having to bounce around so much. Those lessons were recorded years ago when keeping video sizes small was important. Not everyone had high-speed Internet and huge monitors. All of my new lessons are recorded in full HD. I will re-record all of those older lessons eventually, but I've got so much on my plate already keeping up.

I strongly recommend AGAINST storing documents INSIDE your database. It makes the database big, fat, and slow. I teach a technique in my Access Imaging Seminar that you can use with ANY file object. The user picks the file, Access copies it to a specific folder on the server, and stores a LINK to that file in the database. Much more efficient.

Relationships are covered in detail in my Access Expert 1 and 2 classes, and of course my Relationships Seminar which goes into MUCH more detail.

Inventory control was originally covered in my old Access 320-329 classes. I will be redoing this again soon in the new Developer series.

Splitting and Encrypting your database into an ACCDE file is covered in Access Expert 21. If your end user already has Access, that's all they need. Distributing your database with the Access Runtime to give to people who don't have Access is something I haven't covered yet, but I will be soon.

Naming conventions are important! One thing I didn't use to stress years ago that I try to follow now is also to keep all of your field and table names SINGULAR. I'm still paying that price. I've got a table on my web site (where this conversation is actually stored) called CommentsT. I've referred to it in a million pages so it won't be easy to change, and every now and then I code something and type CommentT. Drives me nuts! I built this table back in 2008 I think, and it's too ingrained to change now.

* Just remember folks, if you take information from ONE source, it's plagiarism. If you take information from multiple sources, it's RESEARCH. :) Seriously... how do you think I've learned everything I know? Books, YouTube, and Google.

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Covered in a Future Class Link 
Adriaan Finnerman    
51 days ago
Which Courses: Access Beginner 1-9 and Expert 1

What I Like: The lessons are progressive, teaching you one step at a time. I especially like the mention of a feature that is going to be covered in a future class. That helps me keep focused on the current material and know that if I have questions they will be addressed in due time. Read More...
Richard Rost    
51 days ago
I love that you specified that you LIKED my mentioning things that will be covered "in a future class." My goal is to reassure you that even though you might be interested in more of a specific topic right now, your questions will be answered soon.

Some people complain that I "tease" them and don't cover material, or that I'm trying to "sell" future lessons. That's not my intention AT ALL. You can't learn EVERYTHING about EVERY TOPIC at the same time. Space and time don't work that way. I can't download information to your brain instantaneously. I'd be rich if I could!

I have to pick the right order to give you information based on my 26+ years of experience doing this. I can't teach you everything about every form field property at once... or EVERYTHING about Macros in one lesson. Some things have to "be covered in a future lesson." I try to give you a broad understanding of topics FIRST and then drill down later into the important ones, followed even later by the less important ones.  And let's be honest, some topics are more important than others. Some features YOU'LL NEVER USE. There are things in Access that I've never had a need to use in a real-world database.

You can't learn everything there is about math in one session. If you take MT101 you can't get mad at the instructor of your arithmetic class for not teaching you differential calculus.

When I say "it will be covered in a future class," TRUST ME.

But thank you VERY much for your kind words. I appreciate the compliments!
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Quality Attitude Link 
Brian Clark 
53 days ago
Which courses: Access 301-305

What did you like: Easy to understand pace, good review, excellent real world examples of using the training in our business

What did you NOT like: small window view - 640x480? Read More...
Richard Rost    
53 days ago
Thanks for the detailed survey, Brian. I really love to hear from my students like this. I don't always get around to replying to them right away (in fact I still have a folder full of them going back MANY years) but as promised, I do read them all EVENTUALLY.

Small window: Yeah, that was something I was on the fence about for years. On the one hand, a smaller video keeps the file sizes down (which makes for faster streaming) and it allows you to fit the video on your screen alongside the application. At the time I started 599CD back in 2004, these were both important issues. Fast-forward to 2020, almost everyone has high-speed Internet and larger (if not two) screens. So I made the switch to HD last year. I love it. More room for me to play.

More real-world examples: I always try to walk that line between giving enough examples to educate, but not doing too many so that I get accused of "padding" my lessons with filler. But you're right - I'd rather err on the side of giving MORE examples.

Knowing which lesson you're on: The classic Theater does store a cookie in your browser which will show you the last lesson you played. Not sure if you used that or not. I'm working on a method in the NEW system that will show you which courses you've completed and which videos you've watched. That's coming soon.

Different back-ends: yes, it's taken me too long to put this together. I'm finishing up a Seminar now on connecting Access to SharePoint. SQL Server is next. In today's pandemic "work from home" atmosphere these things are becoming necessities.

Attitude: I love hearing from my students. Review, surveys, feedback, and especially the new student forums are all awesome tools for staying connected. I love being more involved with your learning. It's not just about recording videos for me. I actually miss the days of teaching in the classroom where I could interact personally with my students.

Thanks again!
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