When I began developing a new business four years ago I knew that I'd need a database to make it run smoothly. I am mostly self-taught in computers, acquiring my first PC in 1984. Building a database seemed daunting to me in spite of my experience with computers and I asked several programmers for assistance to no avail. When an acquaintance suggested I try YouTube to get instruction I was skeptical, but with the third year approaching in my business, I had to take the plunge. I am so glad to have found Richard on YouTube! His instruction is full of useful tips and tricks and his style is very easy to follow. I quickly became a subscriber to MYOLP at the Expert level and followed all the lessons in sequence. In 8 weeks I went from barely understanding the difference between a table and a query to a working database that carried me through my biggest year yet! I haven't finished the lessons, but I learned enough to get by for a few months. There are areas I need to redesign and I am eager to get back to learning more about the capabilities of Access. I am expecting more growth in 2014 and know that with Richard's instruction I can take my business to a level I never expected to achieve.
I am most impressed with the excellent customer service I have received - personal responses to questions. I feel like I'm treated as a VIP if I ask for help! My clients are very happy, too, which is extremely important to me. Thank you, Richard!