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Customer Testimonials

These are testimonials from actual customers. Thanks for all the kind words.

Feel free to add your testimonial below.


Well Done Presentation Link 
Rick Bradnam    
Today 10:03 am
What I Liked: Very easy to follow. Your voice and speech are very good. Many tutorials have great content but the speaker is hard to understand or very monotone. Well done presentation.

What I Didn't Like: I had experience with Access but started from Beginner so a good portion of the material I already knew. This is not an issue for your site, I was just a bit bored at times. I am glad I took it though I did learn a few things. Can't wait to move up in the levels! Read More...
Richard Rost
Today 10:03 am
Thank you for the kind words, Rick. (Awesome name, BTW).

Yes, I often go online to watch tutorials on YouTube myself. Not only do I also learn things that way on topics I don't know much about, but I admit, I do check on my competitors from time to time to see what they're doing. I've found many tutorials are full of GOOD information*, but the presenter is hard to understand, like you said. I know a lot of them don't speak English as a primary language, but that makes it difficult on the listener. I had college professors like that, and I hated their classes. They were brilliant professors, but that didn't help me learn. I try my best to be easy to understand and entertaining, while teaching you at the same time. Comes from years of experience in the classroom (and in a rock band in my early 20s. LOL)

I know what you mean about the Beginner lessons being a little boring if you have experience with Access. I've been meaning to do this for some time, but I want to put together a quick Beginner Overview lesson. This would be for people who already have some Access under their belt and want to make sure they're not MISSING anything from the Beginner lessons, but don't want to watch 15 hours of video. I can condense most of that down into about 2 hours if I run through it quickly.

Cropping the screen! I know what you mean. I used to hate having to bounce around so much. Those lessons were recorded years ago when keeping video sizes small was important. Not everyone had high-speed Internet and huge monitors. All of my new lessons are recorded in full HD. I will re-record all of those older lessons eventually, but I've got so much on my plate already keeping up.

I strongly recommend AGAINST storing documents INSIDE your database. It makes the database big, fat, and slow. I teach a technique in my Access Imaging Seminar that you can use with ANY file object. The user picks the file, Access copies it to a specific folder on the server, and stores a LINK to that file in the database. Much more efficient.

Relationships are covered in detail in my Access Expert 1 and 2 classes, and of course my Relationships Seminar which goes into MUCH more detail.

Inventory control was originally covered in my old Access 320-329 classes. I will be redoing this again soon in the new Developer series.

Splitting and Encrypting your database into an ACCDE file is covered in Access Expert 21. If your end user already has Access, that's all they need. Distributing your database with the Access Runtime to give to people who don't have Access is something I haven't covered yet, but I will be soon.

Naming conventions are important! One thing I didn't use to stress years ago that I try to follow now is also to keep all of your field and table names SINGULAR. I'm still paying that price. I've got a table on my web site (where this conversation is actually stored) called CommentsT. I've referred to it in a million pages so it won't be easy to change, and every now and then I code something and type CommentT. Drives me nuts! I built this table back in 2008 I think, and it's too ingrained to change now.

* Just remember folks, if you take information from ONE source, it's plagiarism. If you take information from multiple sources, it's RESEARCH. :) Seriously... how do you think I've learned everything I know? Books, YouTube, and Google.

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Covered in a Future Class Link 
Adriaan Finnerman    
Tue 8/4
Which Courses: Access Beginner 1-9 and Expert 1

What I Like: The lessons are progressive, teaching you one step at a time. I especially like the mention of a feature that is going to be covered in a future class. That helps me keep focused on the current material and know that if I have questions they will be addressed in due time. Read More...
Richard Rost
Tue 8/4
I love that you specified that you LIKED my mentioning things that will be covered "in a future class." My goal is to reassure you that even though you might be interested in more of a specific topic right now, your questions will be answered soon.

Some people complain that I "tease" them and don't cover material, or that I'm trying to "sell" future lessons. That's not my intention AT ALL. You can't learn EVERYTHING about EVERY TOPIC at the same time. Space and time don't work that way. I can't download information to your brain instantaneously. I'd be rich if I could!

I have to pick the right order to give you information based on my 26+ years of experience doing this. I can't teach you everything about every form field property at once... or EVERYTHING about Macros in one lesson. Some things have to "be covered in a future lesson." I try to give you a broad understanding of topics FIRST and then drill down later into the important ones, followed even later by the less important ones.  And let's be honest, some topics are more important than others. Some features YOU'LL NEVER USE. There are things in Access that I've never had a need to use in a real-world database.

You can't learn everything there is about math in one session. If you take MT101 you can't get mad at the instructor of your arithmetic class for not teaching you differential calculus.

When I say "it will be covered in a future class," TRUST ME.

But thank you VERY much for your kind words. I appreciate the compliments!
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Quality Attitude Link 
Brian Clark 
Sun 8/2
Which courses: Access 301-305

What did you like: Easy to understand pace, good review, excellent real world examples of using the training in our business

What did you NOT like: small window view - 640x480? Read More...
Richard Rost
Sun 8/2
Thanks for the detailed survey, Brian. I really love to hear from my students like this. I don't always get around to replying to them right away (in fact I still have a folder full of them going back MANY years) but as promised, I do read them all EVENTUALLY.

Small window: Yeah, that was something I was on the fence about for years. On the one hand, a smaller video keeps the file sizes down (which makes for faster streaming) and it allows you to fit the video on your screen alongside the application. At the time I started 599CD back in 2004, these were both important issues. Fast-forward to 2020, almost everyone has high-speed Internet and larger (if not two) screens. So I made the switch to HD last year. I love it. More room for me to play.

More real-world examples: I always try to walk that line between giving enough examples to educate, but not doing too many so that I get accused of "padding" my lessons with filler. But you're right - I'd rather err on the side of giving MORE examples.

Knowing which lesson you're on: The classic Theater does store a cookie in your browser which will show you the last lesson you played. Not sure if you used that or not. I'm working on a method in the NEW system that will show you which courses you've completed and which videos you've watched. That's coming soon.

Different back-ends: yes, it's taken me too long to put this together. I'm finishing up a Seminar now on connecting Access to SharePoint. SQL Server is next. In today's pandemic "work from home" atmosphere these things are becoming necessities.

Attitude: I love hearing from my students. Review, surveys, feedback, and especially the new student forums are all awesome tools for staying connected. I love being more involved with your learning. It's not just about recording videos for me. I actually miss the days of teaching in the classroom where I could interact personally with my students.

Thanks again!
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Not Too Much Detail Link 
Ad Laarhoven    
Sat 8/1
What I really like about the course, are several things. First of all the lessons are explained extremely well. They are very easy to follow. It's every time a joy to follow the lessons. Besides, at the beginning I also like the general approach without going too deeply or too much into details like how to make relationships between tables etc. Or another example how to create a table without going into details about the properties of each fields. The courses are very well organized. Also the lessons are not too long, they are just the right amount of time.
Richard Rost
Sat 8/1
Thank you so much for your kind words. See, that's always been my philosophy: a BREADTH-FIRST approach to learning. I like to give a broad overview first, then a little more detail, then a little more. You don't need to know EVERYTHING about creating tables FIRST, and then everything about queries. I give you just enough to chew on, then a little more. Many other courses, and especially books, teach DEPTH-FIRST. You don't need to know table details like referential integrity and cascade delete before building a basic form. This is fine for reference materials, but not for a class.
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Computer Aided Dispatch Link 
Austin Ritner    
Sun 7/19

Your lessons have helped me tremendously from day one. I was able to make a computer aided dispatch system because of your videos. I'm going through the beta testing now, and hopefully to make it active soon with local security agencies. Read More...
Richard Rost
Sun 7/19
Awesome! Glad to hear you were able to make something that important using my videos. You made my day. :)
Austin Ritner   
Sun 7/19
You've been a great asset to the creation of it. With that being said, there's one thing that I wouldn't even know where to start on.

If there's an address entered into the "Dispatch A Call" form, for example 123 Easy St., I would like to be able to have a button that will search for any previous calls at that address.

What would you suggest?
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