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How Do I Get My Courses?

When you order tutorials from 599CD, you have three options:

1. You can watch your courses right in your browser using our Online Theater
2. You can download the videos directly to your PC for offline viewing
3. You can have them shipped to you on CD

In each case, the videos themselves are exactly the same. We recommend the Online Theater because it's the easiest to use. There's no software to install, and if you can watch videos on YouTube, you can use our Online Theater. If you want to get started learning right away, and you have a fast Internet connection, this is the option for you. If you're going to be travelling and you want to take your lessons with you, you can always download the videos to your PC to watch later. Finally, if neither of these options works for you, we can ship your lessons on CD. The videos are exactly the same, you just pay for shipping & handling.

Yes, even if you opt for the Online Theater or download options, we can still send you a CD. Yes, even if you order a CD, you can still watch your lessons online.

Shipping Info

We ship WORLDWIDE using the United States Postal Service. Please allow 3 to 5 business days from the time you place your order until we ship your CDs. After that, orders to the United States should arrive in an additional 4 to 6 business days. We cannot give you an estimate for delivery times outside the US. Printed handbooks can take longer. You can always click here for a shipping status.

Why does it take so long? We're a small, family-run business. We don't have the staff to ship every day. The vast majority of our customers watch their lessons online or download them. This is why we want everyone to know UP FRONT that it could take a week or two for your CDs to arrive. We try to ship every day or two, but if we're busy (or out of the office, or on vacation) there could be a short delay. In the WORST CASE scenario, you should have your CDs in 3 weeks.

That's why we strongly recommend you consider our FREE Online Delivery service where you can download your course materials and handbooks direct from our Web site without having to wait for a CD to arrive in the mail. Online Delivery is fast and easy. You can try a FREE sample lesson our Online Theater to make sure it will work for you. And yes, even if you order a CD to be mailed to you, you can STILL enjoy your lessons in the Online Theater while you're waiting for the CD to arrive.
 

Expedited Shipping

YES, we do offer EXPEDITED shipping. For an additional $10 we will pack and ship your order the following business day and mail it out via USPS First Class Mail. If you would like it shipped via faster means, or a different carrier, then we can accomodate you, but additional charges will apply. For PRIORITY MAIL via the USPS to the United States (2 to 3 business days) add $5. If you want expedited shipping, contact customer service and let us know.
 

Shipping Rates

If you would like your courses mailed to you on CD, you pay one shipping & handling charge per order, for any number of courses or handbooks.

Country Shipping & Handling
United States $9.99
Canada $9.99
All Others $18.99

We currently ship worldwide via the United States Postal Service.
 

 
Free Online Delivery

With our FREE Online Delivery service, you can download your course material from our Web site and pay ZERO shipping. Each lesson takes just a few minutes to download over a standard broadband connection.

Which is better? That depends on your preference. Downloading your order will save you some money, as you don't have to pay for any shipping costs. Downloading your order will also get you learning faster, as you don't have to wait for your CDs to arrive. The online lessons are exactly the same as the lessons that come on CD. Only the delivery method is different.

 
 
 
 

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