Computer Learning Zone CLZ Access Excel Word Windows

Let us pick up our books and our pens. They are our most powerful weapons. One child, one teacher, one book and one pen can change the world.

-Malala Yousafzai
Home   Courses   Seminars   Templates   Help   TechHelp   Forums   Contact   Join   Order   Logon  
Home > TechHelp > Access >

Richard Rost MVPWelcome to TechHelp

TechHelp is my popular video series where I answer questions about mostly Microsoft Access but also Excel, Word, and lots of other computer-related topics that come to me from my students, members, and across the Internet. If you'd like to check out the complete directory of my TechHelp videos, click on the button here:

This has become somewhat of a daily video blog where I post answers to questions that my students send in. I enjoy it tremendously. I hope you do, too. TechHelp is completely free, however most of the videos come with an Extended Cut where I go into more depth, or explore additional topics related to the free video. Extended Cut videos are available to Members.

New! Fast Tips

Sometimes I get asked the same questions over and over again, but they really don't merit an entire TechHelp. So, I recently started making new Fast Tips videos. These are short videos that explain how to do something, or how something works, and I try to keep them to just a few minutes long. Check em out!

Asking a Question

If you are currently one of my students, or a Member, you can ask your question by posting in the appropriate Forum. I've got Forums for all of the topics I teach, including Access, Excel, Word, Windows, and more. While I don't guarantee that your question will be answered in a TechHelp video, chances are you'll get some kind of help. I've got lots of fantastic advanced Developer students and Forum Admins who love to help people out. I do my best to help people in the Forums too, but there are only so many hours in the day.

If you are not currently a Member or a student of mine, you can become a student for as little as $1 by enrolling in one of my Beginner classes. Then you can post your question in the Forums. If you do not wish to become a Member or a student, you can email your question to me, however I have so many questions already from members that unless yours is really good, all I will do is direct you to the appropriate video that addresses your question.

Types of Questions

Questions I usually select for TechHelp videos should be generic "how to" questions that will help a wide variety of users in different situations. Generally, your question should start with "how can I?" Questions also need to have mass appeal. It needs to be something that other people will find of value as well. Some examples include:

  • How can I calculate a date that is 15 days in the future?
  • How can I hide the ShipDate field when it's an online order?
  • How can I calculate someone's age?
  • How can I store multiple phone numbers or addresses for each customer?

Be sure to read this article on Context when asking a question. Very important. If you ask me questions specific to your database and I don't understand what the forms, fields, and tables all mean, I won't be able to help you. If possible, phrase your question as something that everyone will understand: customers, orders, products, etc.

Technical Support for Access

If you have questions about how to do things specific to your database, or you need someone to look at your code to fix a problem, then you should post your question in my Access Developer Network. I no longer provide Technical Support service myself. You can try posting your question in the regular Forums, but if you need detailed, specific help, the Developer Network is the best option.

Members Have Priority

You can sign up for TechHelp memberships right here on my web site. Just visit the Memberships Page for details. Remember, members get priority when it comes to having their questions answered! TechHelp questions are answered in this priority. For more information on the different types of membership, please see my Membership Types page.

  • Insider Circle Members
  • MYOLP Members
  • Platinum, Gold, Silver TechHelp Members
  • Learning Connection Members
  • Developer Students
  • Expert Students
  • All other paid students
  • Non-students

My list of questions for TechHelp is quite long. Members get priority, but even if you're a member you can expect to wait a week or two for me to even consider your question. That's why I have you post TechHelp questions in my Forums. I've got a lot of advanced students who love helping people out! If you're willing to pay for someone to help you with your problem, you can try posting in my Access Developer Network.


Downloads Upload Images   Link  
William Dowler 
12 months ago
Where do I find the database files that you download in your Tech Help videos?
Richard Rost
12 months ago
Each TechHelp video will have any available downloads listed below it in the description text. For example, my Blank Customer Template.
William Dowler
12 months ago
In the last Tech Help, adding records automatically, you save a copy of the database.
Where do I find it? It's not in the Description text for that article.

Add a Reply

Start a NEW Conversation
Only students may post right now. Click here for more information on how you can set up an account. If you are a student, please LOG ON first.

Access - index
Excel - index
Word - index
Windows - index
PowerPoint - index
Photoshop - index
Visual Basic - index
ASP - index
Account Login
Online Theater
Lost Password
Student Databases
Change Email
Latest News
New Releases
User Forums
Topic Glossary
Tips & Tricks
Search The Site
Code Vault
Collapse Menus
Customer Support
Web Site Tour
Consulting Services
Affiliate Program
Richard Rost
Free Lessons
Mailing List
Video Tutorials
Learning Connection
Idiot's Guide to Excel
Volume Discounts
Payment Info
Terms of Sale
Contact Info
Support Policy
Email Richard
Mailing Address
Phone Number
Fax Number
Course Survey
Blog RSS Feed    Twitter

YouTube Channel    LinkedIn
Keywords: techhelp  PermaLink