Hello. My name is Richard Rost and I'm the president of Computer Learning Zone. I'm here to help answer your questions.

Customer Service

If you're having a problem with your order, need to know what topics are covered in what class, or have general questions about the site or my products, then please email me. Customer service questions are always answered FREE of charge.

You can post a comment at the bottom of this page. That will come right to me. Nothing on my site is posted publically until I've approved it first, so feel free to post account questions. Your personal data will NOT be published. 

Alternately, my email address is amicron@gmail.com.

IMPORTANT: to make sure your message gets to me, please click on that link above. There's a special code in it that bypasses my spam filter and makes sure you reach my inbox. 

Technical Support

If your question is not customer service, but is technical in nature, such as specific questions about Access, Excel, VB, etc., then there are two options available:

• TechHelp is the place to ask your question if you are looking for FREE support.
• Consulting is available for PAID support. Personalized help with a fast response.

For additional support options, FAQs, phone numbers, etc. Click here.

A Quick Tip

I generally get back to people by the following business day. Yep, it's just me here answering emails, so I do my best. Here's a tip: if you want a FAST response, type a SHORT email. Honestly, if I get your email and it's fifteen paragraphs that I have to read through, I'll usually "snooze" it until I have the time to read it. Want a faster response? Keep it brief. Sorry. I get a LOT of emails every day, and it's just me answering them. Only so many hours in the day...