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Customer Service Forum

This forum is for customer service questions. If you have questions about the web site, what specific courses contain, how to view your lessons, or anything customer-service related. Post your question here and one of my site Admins or I will answer you as soon as we can. 

Don't post technical questions here (like how do I do this in Access). Post those kinds of questions in the appropriate Forum. Unless you're asking which class a specific topic is covered in, or what lesson explains what you're looking for, please post elsewhere.

Before posting, be sure to read through some of the other questions posted below, as your question may have already been answered. You can also check the FAQs (Frequently Asked Questions) page for help, too.

Don't post personal data here. This is a public page. If your question contains sensitive info, you can contact me directly. Please also read my Customer Service Policy. Very important.

Why this Forum? Well, I get asked the same questions over and over again. This is a place where, hopefully, you can check to see if your question has been answered before emailing me. This saves me time, and you get your question answered faster. I try to update the FAQs page as often as I can, but this is easier for everyone.

Subscribe to this forum and receive an email update whenever new posts are added. You will also be notified by email if any conversations you are involved in receieve new comments. 

Click Here to Post a comment and start a new discussion!


Extended Cuts Upload Images   Link  
Brian Dunn 
2 hours ago
Order Entry & Invoicing:
Where do I find it please
Kevin Robertson
2 hours ago

The Extended Cut is in the Members Section on that page.
Richard Rost
88 minutes ago
You have the link for the right page. Literally just scroll down.
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Extended Cut Videos Upload Images   Link  
James Musick 
14 hours ago
Unable to start any lesson. Get our class, but no movement on timer. Please advise. Thanks
Adam Schwanz
14 hours ago
Hey James did you sign up for the membership on the website here or on Youtube? If you signed up on Youtube you have to watch them on Youtube.
Richard Rost
2 hours ago
James, you're not signed up as a TechHelp Member, so you don't have access to the Extended Cut videos. You're a Learning Connection member which gives you a new class each week at a 50% discount. To get the Extended Cuts you have to at least be a Silver member.
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Paid... Now What? Upload Images   Link  
Tim Slade 
4 days ago
I have paid through PayPal for the beginner Level 2 80 minute course. Now, how do I launch what I have paid for?
Adam Schwanz
4 days ago
Assuming the payment has gone through, your account should be updated shortly. Then it will be in that big My Courses button at the top left. You can also try logging off and logging back in, if that doesn't work. Shoot Richard an e-mail.
Richard Rost
2 days ago
I see it's on your account. It can take a few minutes for everything to update for new accounts. Paypal, especially, is a little slower.
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