|Before You Order
- Q: What form of payments do you accept?
- Q: Do you have training available for the Mac?
- Q: Do you have any customer testimonials available?
- Q: What are the system requirements for 599CD courses?
- Q: I'm having problems with your ordering system. Can you help?
- Q: What is the status of my order? Has it shipped yet?
- Q: I've lost my passwords. Where can I get them?
- Q: Do you have step-by-step download instructions?
- Q: I have not received my order yet. Where is it?
- Q: I ordered Access 2013 lessons and you sent me Access 2010.
- Q: I'm having problems playing my videos. Can you help?
- Q: My CD arrived cracked. How do I get another?
- Q: Your videos are too small. How can I make the screen larger?
- Q: How can I send you a screen shot of my problem?
- Q: How can I buy more courses that are already on my CD.
- Q: How can I change the email address on my account?
- Q: How do I get my free upgrades or redeem free course credits?
- Q: I already have a course. How can I order its handbook?
- Q: How can I contact a live person there?
- Q: Do you have any course outlines available?
- Q: Do you have any courses available for other topics?
- Q: Do you have any kind of certification?
- Q: Do you offer Volume Discounts for large quantity orders?
- Q: Do you have discounts available for schools & non-profits?
- Q: Do you have foreign language versions of your lessons?
- Q: Do I have to have a program installed to watch your course?
- Q: What is your address for returns?
- Q: Have any articles been written about your product?
- Q: Do you have a reseller or affiliate program?
- Q: I'm concerned about Internet credit card fraud. What do I do?
- Q: Do your VB (Visual Basic) courses work with Microsoft Office?
- Q: Do you have a discount available for repeat customers? Yes!