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Frequently Asked Questions

Welcome to the FAQs (Frequently Asked Questions) page. If you have a question, chances are someone has asked it before and I've answered it here. Try looking over the list below first. You can also use the Search page to find answers. If you still can't find an answer to your question, you can post it below and one of the Forum Admins or I will answer it as soon as possible.

Top Questions

Other Questions / Info

  • Can I get a Certificate of Completion? Yep.
  • I've lost my logon password. How can I reset it? Click here
  • Can I contact a live person there by phone? Nope. Sorry. Here's why.
  • Do you have any customer testimonials available? Sure do.
  • What are your system requirements? If you can watch YouTube videos, you can watch mine online.
  • Do you have step-by-step instructions? Yep. See the Tour of my web site.
  • How can I change the Email address on my account? Click here.
  • Do you have versions of your lessons available in any other languages? Nope. Sorry. English only.
  • Do you have a reseller or affiliate program? Yep.
  • Do you offer discounts for schools, non-profits, or active military? Possibly. Contact me.
  • I'm concerned about credit card fraud, web site security, and password safety.

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