I'm sorry, but I no longer provide Technical Support services.
I'm in the business of teaching people how to use Microsoft Access and other software applications. I prefer to spend my time recording video tutorials, not fixing or building custom databases. There just aren't enough hours in the day for me to do both (and have a healthy family life). Plus, it's not the kind of work I want to do - no matter how much people are willing to pay. So because of this I've decided to stop offering Technical Support, Consulting, and Paid TechHelp services.
I do still want to try to help you, however. Here are some options...
If you have a question about how to do something in Access, Excel, VB, etc., you can try posting your question in the appropriate Forum on my web site. I do my best to answer questions there. I've also got a lot of awesome site moderators and advanced developer students who are very happy to help you with your problem. They love a good challenge. Of course, this kind of support isn't guaranteed, but it's your best way to try to find help for free.
I have a special video series called TechHelp. If you have a question such as "how do I do [this] in my Access database?" then post your question in the Forums. If I've already answered it, I'll point you to the right video or class. If it's something that I haven't covered yet, and it's something I feel will make a good video, and that other people will be interested in, I'll add it to my list for a future TechHelp video. Members get priority.
If you are looking to have a database built for you, Contact Me. I do still accept custom projects if (and only if) I think they would make good videos for my course lessons, seminars, or even a template. Again, it has to be something that has mass appeal. I reject most requests, but it doesn't hurt to try. Some of my best seminars came about from projects my clients suggested.
If you have a problem with your database, first try my Access Troubleshooter. If that doesn't work and you are looking for someone to fix your database, or you have a very specific customized need such as having a database built for your unique business needs, then check out my Access Developer Network. I have several very skilled Access developers that are students and associates of mine who are always looking for work.
I only provide direct technical support for databases that you download from my website without any changes or modifications. Click here for my complete Database Support Policy.
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