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![]() Important Info Before You Send I make my email address publically available, and feel free to use it, but I want you to be aware of a few things:
OK, so that's pretty much everything. Here's my Email address: Enjoy! Richard P.S. I sometimes get hundreds of pieces of regular email a day, and I have a fairly aggressive set of spam filters. I wouldn't want your email to get lost somewhere in my inbox or spam folder. So, again, I suggest you use the Customer Service form. Tips Before ContactingI generally get back to people with customer service issues by the following business day. It's just me here answering emails, so I do my best. Here's a tip: if you want a FAST response, type a SHORT email. Honestly, if I get your email and it's fifteen paragraphs that I have to read through, I'll usually "snooze" it until I have the time to read it. Want a faster response? Keep it brief. Sorry. I get a LOT of messages every day, and it's just me answering them. Only so many hours in the day... Support Links
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