Computer Learning Zone CLZ Access Excel Word Windows

Learning is not attained by chance, it must be sought for with ardor and diligence.

-Abigail Adams
Home   Courses   Seminars   Templates   TechHelp   Fast Tips   Forums   Help   Contact   Join   Order   Logon  
Home > Help > Contact > Email
Email Richard Email Richard

Important Info Before You Send

I make my email address publically available, and feel free to use it, but I want you to be aware of a few things:

  • I try to check email daily, whereas I check my Customer Service database throughout the day
  • You will generally get a faster response if you use the Customer Service form.
  • I no longer provide Technical Support services.
  • If you have technical questions, you can submit them via the Forums.
  • Under no circumstances will I even open your attachments including database files.
  • Screen shots (images) are OK. Everything else will be discarded.
  • If you want someone to fix or work on your database visit my Access Developer Network.

OK, so that's pretty much everything. Here's my Email address:



P.S. I sometimes get hundreds of pieces of regular email a day, and I have a fairly aggressive set of spam filters. I wouldn't want your email to get lost somewhere in my inbox or spam folder. So, again, I suggest you use the Customer Service form.

Tips Before Contacting

I generally get back to people with customer service issues by the following business day. It's just me here answering emails, so I do my best. Here's a tip: if you want a FAST response, type a SHORT email. Honestly, if I get your email and it's fifteen paragraphs that I have to read through, I'll usually "snooze" it until I have the time to read it. Want a faster response? Keep it brief. Sorry. I get a LOT of messages every day, and it's just me answering them. Only so many hours in the day...

Support Links




Access - index
Excel - index
Word - index
Windows - index
PowerPoint - index
Photoshop - index
Visual Basic - index
ASP - index
My Account
My Courses
Lost Password
Student Databases
Change Email
Latest News
New Releases
User Forums
Topic Glossary
Tips & Tricks
Search The Site
Code Vault
Collapse Menus
Customer Support
Web Site Tour
Consulting Services
Affiliate Program
Richard Rost
Free Lessons
Mailing List
Video Tutorials
Learning Connection
Idiot's Guide to Excel
Volume Discounts
Payment Info
Terms of Sale
Contact Info
Support Policy
Email Richard
Mailing Address
Phone Number
Fax Number
Course Survey
Blog RSS Feed    Twitter

YouTube Channel    LinkedIn
PermaLink  Email Richard