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These are testimonials from actual customers. Thanks for all the kind words.

Feel free to add your testimonial below.


Testimonial Upload Images   Link 
Michael Poblet 
13 months ago
Ive been a virtual student of Richards for several years now.  I started my journey looking to understand Access.  Before taking the classes I had never used Access and knew very little about it.  I started with the basic Beginner Access courses and slowly progressed to Expert.  The lessons progressed logically.  The lessons were easy to follow and most importantly easy to understand.  The true value of the lessons were revealed when my employer needed an updated system for collecting/gathering data.  Because of the lessons I took I was confident in helping my employer come up with a simple database using Access.  What started as a simple four table database turned into a mega 20 plus table database with countless queries, reports, and forms.  I was able to customize the database to fit the needs of my employer, making office operations substantially more efficient in multiple areas.  Ive been given several accolades for the database.  This was possible only because of Richards courses, for this I will always be grateful. Read More...
Richard Rost
13 months ago
Thank you so much for your kind words, Mike. I appreciate that!

And yes, you will save a bunch by becoming a member. Plus I'm more likely to answer TechHelp emails from members too. What's the saying? Membership has its privileges? LOL
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Access Go To Guy Upload Images   Link 
Simon Baynton 
13 months ago
I have over the past few years done more courses of yours than i can count and all my knowledge of access that i have obtained has been under your instruction. I would just like to say that the combination of your courses and my learning has from the perspective of the people i work with turned me into the Access go to guy if you have a problem so you are doing a very good job in producing your courses and i would not have had this reputation without your help so i would like to thank you for that .I have enjoyed all your courses and hope you will continue to do them for many years to come, particularly the more advanced seminars.
Richard Rost
13 months ago
Thanks, Simon, for your kind words. So glad to be of service!
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Wonderful Teaching Voice Upload Images   Link 
Adrienne Nash 
13 months ago
I love the pace of the video. He would introduce a concept in Access in the earlier levels and quickly reminding me where Form Properties was located.

You have a wonderful teaching voice! If I was physically taking a class with you as my instructor, I imagine you would have patience with my trying to understand the lesson. I prefer classroom settings than online classes, but you have certainly changed my mind!
Richard Rost
13 months ago
Thank you, Adrienne. I'm glad you enjoy what my kids call me "radio announcer" voice. :)
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Explanations are spot on Upload Images   Link 
Jim Byers 
13 months ago
I will take this opportunity to pass on my experiences with your courses. I've finished all the beginner lessons and found that with some exceptions I didn't learn a whole lot more than what I had already picked up just by clicking on buttons and exploring or by doing a Google search. That's not to say it was a waste of time as many times I did in fact learn something new or learnt why things were done a certain way or that there was Read More...
Richard Rost
13 months ago
Thanks, Jim. Yeah, it can sometimes be a little boring if you already know a little Access and you watch the Beginner lessons. Another reason why I need to make a crash course that covers the entire Beginner series in about an hour... which I can do if I rush through it.

There's a fine line I try to walk between not going TOO slow, but yet holding the hands of people who have no idea how to use Access. That's why they're BEGINNER courses. :)

But yes, that all changes in the Expert series. I appreciate you recognize WHY I do things the way I do. It's just from my experience from teaching Access for 26 years. I know what usually makes that lightbulb go on. LOL

Thank you for your kind words!
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An Extraordinary Job Upload Images   Link 
Lorenti Anthony 
13 months ago
Which Courses: Access Beginner Series

What I Liked: Richard speaks clearly, is organized, and goes to great extents to sequence his instruction. He engages in multi-modal instruction to good advantage. Read More...
Richard Rost
13 months ago
Wow. Thanks for your very eloquent words. I had to post this one. You made my day with your comments.

Yes, software is in a constant state of flux. It's sometimes hard to keep up with all of the changes. I'm at a position now where I need to re-record Access Beginner 1 AGAIN because the minor changes confuse new users. Not to mention my Word, Excel, and PowerPoint classes are very old too. It's a struggle to do that and keep up with making new Developer lessons, which is where most of my business comes in.

Thanks again! It's nice for someone to recognize my "flaming passion." ;)
Lorenti Anthony
13 months ago
Mr. Rost,

This may sound like hyperbole in my description of you but it is not intended to be such. If you took the pure and unadulterated energy that you put into your computer learning projects and devoted that same energy to something like playing the violin you would impress the genius violinist Bach himself!

I wish you every success in your learning and teaching endeavors.

Tony (Retired educator)
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Im still at WOW Upload Images   Link 
Juan C Rivera 
13 months ago
Video: Sync Up Remote Microsoft Access Database without Internet - MEMBERS ONLY EXTENDED CUT

What did you like: the SQL, I left a request for help on how to drop a table with SQL. You hit this right out of the ball park for me. Thank you. The way you go off and think of what else you can do to give a better user experience. I think its awesome. Read More...
Richard Rost
13 months ago
Thanks, Juan. I appreciate the nice words. I'm hoping that people enjoy my "tangents" in my videos. I've been kind of treating the TechHelp videos as like a daily video podcast, especially the Extended Cut videos. I really enjoy recording them.
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Well Done Presentation Upload Images   Link 
Rick Bradnam 
13 months ago
What I Liked: Very easy to follow. Your voice and speech are very good. Many tutorials have great content but the speaker is hard to understand or very monotone. Well done presentation.

What I Didn't Like: I had experience with Access but started from Beginner so a good portion of the material I already knew. This is not an issue for your site, I was just a bit bored at times. I am glad I took it though I did learn a few things. Can't wait to move up in the levels! Read More...
Richard Rost
13 months ago
Thank you for the kind words, Rick. (Awesome name, BTW).

Yes, I often go online to watch tutorials on YouTube myself. Not only do I also learn things that way on topics I don't know much about, but I admit, I do check on my competitors from time to time to see what they're doing. I've found many tutorials are full of GOOD information*, but the presenter is hard to understand, like you said. I know a lot of them don't speak English as a primary language, but that makes it difficult on the listener. I had college professors like that, and I hated their classes. They were brilliant professors, but that didn't help me learn. I try my best to be easy to understand and entertaining, while teaching you at the same time. Comes from years of experience in the classroom (and in a rock band in my early 20s. LOL)

I know what you mean about the Beginner lessons being a little boring if you have experience with Access. I've been meaning to do this for some time, but I want to put together a quick Beginner Overview lesson. This would be for people who already have some Access under their belt and want to make sure they're not MISSING anything from the Beginner lessons, but don't want to watch 15 hours of video. I can condense most of that down into about 2 hours if I run through it quickly.

Cropping the screen! I know what you mean. I used to hate having to bounce around so much. Those lessons were recorded years ago when keeping video sizes small was important. Not everyone had high-speed Internet and huge monitors. All of my new lessons are recorded in full HD. I will re-record all of those older lessons eventually, but I've got so much on my plate already keeping up.

I strongly recommend AGAINST storing documents INSIDE your database. It makes the database big, fat, and slow. I teach a technique in my Access Imaging Seminar that you can use with ANY file object. The user picks the file, Access copies it to a specific folder on the server, and stores a LINK to that file in the database. Much more efficient.

Relationships are covered in detail in my Access Expert 1 and 2 classes, and of course my Relationships Seminar which goes into MUCH more detail.

Inventory control was originally covered in my old Access 320-329 classes. I will be redoing this again soon in the new Developer series.

Splitting and Encrypting your database into an ACCDE file is covered in Access Expert 21. If your end user already has Access, that's all they need. Distributing your database with the Access Runtime to give to people who don't have Access is something I haven't covered yet, but I will be soon.

Naming conventions are important! One thing I didn't use to stress years ago that I try to follow now is also to keep all of your field and table names SINGULAR. I'm still paying that price. I've got a table on my web site (where this conversation is actually stored) called CommentsT. I've referred to it in a million pages so it won't be easy to change, and every now and then I code something and type CommentT. Drives me nuts! I built this table back in 2008 I think, and it's too ingrained to change now.

* Just remember folks, if you take information from ONE source, it's plagiarism. If you take information from multiple sources, it's RESEARCH. :) Seriously... how do you think I've learned everything I know? Books, YouTube, and Google.

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Covered in a Future Class Upload Images   Link 
Adriaan Finnerman 
13 months ago
Which Courses: Access Beginner 1-9 and Expert 1

What I Like: The lessons are progressive, teaching you one step at a time. I especially like the mention of a feature that is going to be covered in a future class. That helps me keep focused on the current material and know that if I have questions they will be addressed in due time. Read More...
Richard Rost
13 months ago
I love that you specified that you LIKED my mentioning things that will be covered "in a future class." My goal is to reassure you that even though you might be interested in more of a specific topic right now, your questions will be answered soon.

Some people complain that I "tease" them and don't cover material, or that I'm trying to "sell" future lessons. That's not my intention AT ALL. You can't learn EVERYTHING about EVERY TOPIC at the same time. Space and time don't work that way. I can't download information to your brain instantaneously. I'd be rich if I could!

I have to pick the right order to give you information based on my 26+ years of experience doing this. I can't teach you everything about every form field property at once... or EVERYTHING about Macros in one lesson. Some things have to "be covered in a future lesson." I try to give you a broad understanding of topics FIRST and then drill down later into the important ones, followed even later by the less important ones.  And let's be honest, some topics are more important than others. Some features YOU'LL NEVER USE. There are things in Access that I've never had a need to use in a real-world database.

You can't learn everything there is about math in one session. If you take MT101 you can't get mad at the instructor of your arithmetic class for not teaching you differential calculus.

When I say "it will be covered in a future class," TRUST ME.

But thank you VERY much for your kind words. I appreciate the compliments!
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Quality Attitude Upload Images   Link 
Brian Clark 
13 months ago
Which courses: Access 301-305

What did you like: Easy to understand pace, good review, excellent real world examples of using the training in our business

What did you NOT like: small window view - 640x480? Read More...
Richard Rost
13 months ago
Thanks for the detailed survey, Brian. I really love to hear from my students like this. I don't always get around to replying to them right away (in fact I still have a folder full of them going back MANY years) but as promised, I do read them all EVENTUALLY.

Small window: Yeah, that was something I was on the fence about for years. On the one hand, a smaller video keeps the file sizes down (which makes for faster streaming) and it allows you to fit the video on your screen alongside the application. At the time I started 599CD back in 2004, these were both important issues. Fast-forward to 2020, almost everyone has high-speed Internet and larger (if not two) screens. So I made the switch to HD last year. I love it. More room for me to play.

More real-world examples: I always try to walk that line between giving enough examples to educate, but not doing too many so that I get accused of "padding" my lessons with filler. But you're right - I'd rather err on the side of giving MORE examples.

Knowing which lesson you're on: The classic Theater does store a cookie in your browser which will show you the last lesson you played. Not sure if you used that or not. I'm working on a method in the NEW system that will show you which courses you've completed and which videos you've watched. That's coming soon.

Different back-ends: yes, it's taken me too long to put this together. I'm finishing up a Seminar now on connecting Access to SharePoint. SQL Server is next. In today's pandemic "work from home" atmosphere these things are becoming necessities.

Attitude: I love hearing from my students. Review, surveys, feedback, and especially the new student forums are all awesome tools for staying connected. I love being more involved with your learning. It's not just about recording videos for me. I actually miss the days of teaching in the classroom where I could interact personally with my students.

Thanks again!
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Not Too Much Detail Upload Images   Link 
Ad Laarhoven 
13 months ago
What I really like about the course, are several things. First of all the lessons are explained extremely well. They are very easy to follow. It's every time a joy to follow the lessons. Besides, at the beginning I also like the general approach without going too deeply or too much into details like how to make relationships between tables etc. Or another example how to create a table without going into details about the properties of each fields. The courses are very well organized. Also the lessons are not too long, they are just the right amount of time.
Richard Rost
13 months ago
Thank you so much for your kind words. See, that's always been my philosophy: a BREADTH-FIRST approach to learning. I like to give a broad overview first, then a little more detail, then a little more. You don't need to know EVERYTHING about creating tables FIRST, and then everything about queries. I give you just enough to chew on, then a little more. Many other courses, and especially books, teach DEPTH-FIRST. You don't need to know table details like referential integrity and cascade delete before building a basic form. This is fine for reference materials, but not for a class.
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