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Your Web Pages Display Weird
Gary James 
      
15 months ago
In the past few days your web pages are displaying weird characters and are generating error messages.   The weird characters only show up AFTER I login.  The page displays normally if I don't Login.
Gary James OP  @Reply  
      
15 months ago
Here is what I'm seeing
Gary James OP  @Reply  
      
15 months ago

Gary James OP  @Reply  
      
15 months ago

Gary James OP  @Reply  
      
15 months ago

Gary James OP  @Reply  
      
15 months ago
One more data point.   On my Windows 11 Laptop I’m seeing the weird characters in several different web browsers.   I was also mistaken about the difference between being Logged In or not.   Not being Logged In shows a different main web page with fewer features that have the weird characters.

Now the major observation that may pinpoint the problem.   I’m not seeing ANY. weird characters when I view the website on my iPad Air.   I’ve noticed strange characters in Facebook posts that were made using an Apple product when I’m viewing the post on my Windows 11 Lapop.
Bill Carver  @Reply  
      
15 months ago
Just use your ipad.  It's better anyway.,

Seriously try clearing your cache in whatever browsers you are using.
Gary James OP  @Reply  
      
15 months ago
It’s NOT the web browsers.   I routinely use Opera as my goto web browser, but I’m also seeing it in Chrome and Edge, which I hardly ever use.   I’ve seen this happen a few times in the past on the website, and each time it eventually resolved itself.   I’m simply making the case known so if Richard sees this he may be able tie the problem to something that changed recently.
Gary James OP  @Reply  
      
15 months ago
Aha ... my last post was made from my iPad and now, on my Dell XPS Laptop, I'm seeing the weird characters in my post that I'm seeing everywhere else.  I's the website displaying text entered from my Apple iPad that's screwed up.
Gary James OP  @Reply  
      
15 months ago

Julie Bennett  @Reply  
     
15 months ago
I know it takes time to do, but have you tried running a Windows Reset on your laptop?  Sometimes I've had updates come through out of order and running a Reset fixes "Glitches" like this.
Alex Hedley  @Reply  
           
15 months ago
Richard
Bill Carver  @Reply  
      
15 months ago
Richard Rost  @Reply  
          
15 months ago
The fact that it's also throwing a JavaScript error there tells me that something is intercepting the actual HTML before it gets to your display and it's corrupting it.
Gary James OP  @Reply  
      
15 months ago
I've been off-line for the past few days, so when I just got back on, just like in the past, the 599cd web site is back working perfectly on my Dell XPS Windows 11 Laptop.   Something occasionally happens that appears to be related to updating the web site from an Apple device that causes the weird characters to appear on a Windows PC.

Anyway, things are now showing-up back to normal.
Richard Rost  @Reply  
          
15 months ago
Awesome.
Bill Carver  @Reply  
      
15 months ago
The windows malicious software removal tool wins again.

This thread is now CLOSED. If you wish to comment, start a NEW discussion in Customer Service Forum.
 

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