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Four Stages of Competence
Richard Rost 
          
10 days ago
Today I want to talk about something that applies not just to Access development, but to learning any skill... software development, engineering, communications, diplomacy, even Klingon opera if you're into that sort of thing.

It's called the Four Stages of Competence.

If you've never heard of this before, it's a learning model that describes how people move from not knowing what they don't know... all the way up to doing things so well, they don't even have to think about them anymore. I've found this framework incredibly helpful when teaching Access, because I can usually tell which stage a student is in, and it helps me figure out the best way to guide them forward.

Let's break them down:

1. Unconscious Incompetence

This is the bottom tier. You don't know what you're doing, and worse, you don't know that you don't know. It's the most dangerous level because people at this stage tend to make mistakes with confidence. This might remind you of Neelix in the early seasons of Voyager. He meant well, but he often jumped into engineering or tactical situations without the right knowledge or training, convinced he was helping. In reality, he was often in over his head and had no clue. Luckily, over time, he found his place. But those early episodes were classic unconscious incompetence.

2. Conscious Incompetence

This is actually a great place to be. You know you don't know what you're doing. It's the beginning of self-awareness, and that's the first step toward real growth. These are the students who say, "I don't understand [TOPIC] yet, but I want to learn." Think of Wesley Crusher in his early days. He knew he didn't have the experience, but he asked questions, paid attention, and over time, he developed into a capable officer.

3. Conscious Competence

Now you're getting good. You know what you're doing, but it still takes effort and mental focus. You're solving problems, writing code, but you still need to Google things, check your syntax, maybe even test ideas a few times before you get them working. This is Geordi in Engineering. He knows his stuff, but you'll still see him running diagnostics, adjusting alignments, reviewing schematics, and reading technical manuals. Skilled, but focused. Conscious competence in action.

4. Unconscious Competence

This is mastery. You don't think, you just do. You see a problem and the solution comes to you before you've even finished hearing the question. Years of experience have built instincts that are hard to teach. And of course, who better fits this than Spock. He can perform complex time-travel calculations, operate alien tech, and shut down enemy systems, all without breaking a sweat or raising his voice.

This is where I like to think I am when it comes to Access development. I've been building databases since 1994, back when Access 2.0 came out. That was many moons ago. Bill Clinton was in the Oval Office. Windows 3.1 was still on desks. Picard was still in the captain's chair. Floppy disks were still a thing. These days, Access just comes to me naturally because I've spent most of my working life with it. And back then, we had to learn from books! Google and YouTube didn't even exist yet.

Optional 5th Level: Willful Ignorance

This one isn't in the official model, but I see it all the time. These are people who could learn but choose not to. They know they don't know, but they're not interested in changing that. It's not inability, it's unwillingness. Like someone refusing to use modern tech because the old way worked fine. Star Trek example? Dr. Pulaski early in Season 2. She dismissed Data as just a machine and made no effort to understand him. It wasn't until she spent time with him that she began to appreciate his value. Thankfully, she moved past that stage. Some people don't.

So... where are you on this chart? It's fine to be at the beginning. The key is to recognize your level and keep moving up. Growth only happens when you're willing to step out of your comfort zone.

And if you're already at Level 4 in Access, congrats. Just don't go full Barclay and start rewriting the holodeck.

LLAP/RR
Richard Rost OP 
          
10 days ago

Kevin Robertson 
           
10 days ago
I would have to say 3. Conscious Competence.

Mostly I can get thins to work first time of trying, but there are those times where it takes several attempts, and a keyboard through the window (only joking, no keyboards have been hurt in my learning of Access or VBA. LOL), to achieve the what I wanted.
Richard Rost OP 
          
10 days ago
Many mini tower cases (remember those?) have lost their lives due to my chubby little fingers getting cut on their insides while installing motherboards, hard drives, and other such devices. I've drop-kicked a few of them after sacrificing much blood on the Altar of the PC Gods. Reminds me of that scene from Office Space.
Sami Shamma 
              
10 days ago
I hover between 2. Conscious Incompetence and 3. Conscious Competence. I was at 2 when I started learning from Richard Rost Now I find myself achieving 3s every now and then. Thank you, Richard, Kevin, Adam and Alex, for dragging me to the third level.
Sami Shamma 
              
10 days ago
The scene from Office Space is hilarious and triggering at the same time.
Thomas Gonder 
       
10 days ago
I've had trouble finding it, maybe because it wasn't from Tom Peters like my possibly faulty memory recalls, but there was a teaching model to take students through the four stages via differing techniques in each step of training. Anybody remember who or what that was from the 70s?
Matt Hall 
          
10 days ago
This post reminds me of the Dunning-Kruger effect.  It seems to be an accurate assessment of our journey as we learn.  

I think that when we are ignorant about a given topic, we lack the knowledge required to have perspective...or maybe I am a level 1 on the matter. :)
Richard Rost OP 
          
10 days ago
Thomas Gonder according to GPT:

This model was introduced by Martin M. Broadwell in 1969 and later popularized by Noel Burch at Gordon Training International in the 1970s . While Tom Peters is renowned for his contributions to management and organizational excellence, particularly through his work on innovation and project execution methodologies like the "WOW! Projects," he is not directly associated with the Four Stages of Competence model .
Thomas Gonder 
       
10 days ago
I've got a big box full of "business cassette tapes and CDs". It may have been in there, as I remember hearing it more than reading it.  The one I'm thinking of uses the model of teaching someone how to golf.
Joe Holland 
      
9 days ago
3. Conscious Competence is likely where I am. It may be where I end up too. I love learning but since I am not challenged with making databases for others anymore, my skill level, coupled with Richard's training, suits my needs. One of the things Richard said that helped me move past needing to know EVERYTHING was this: "You don't need to know how an internal combustion engine works to drive a car." I focus on the value derived from the outcome instead of my level of competence at a topic.
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