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Back to Access Expert 20    Comments List
Linking To Outlook Folders Upload Images   Link   Email  
Richard Van Wagoner         
15 months ago
I am having a problem linking to outlook. I am attaching some images that show the steps I take to perform the linking process. Can you help with the error message I am receiving?
Richard Van Wagoner         
15 months ago

Richard Van Wagoner         
15 months ago

Richard Van Wagoner         
15 months ago

Richard Van Wagoner         
15 months ago

Richard Van Wagoner         
15 months ago

Alex Hedley             
15 months ago
Presume you tried the steps in the error message?
Richard Van Wagoner         
15 months ago
I did try the steps  up to the point of adding the add-in because I could not find where it was
Dan Jackson              
15 months ago
You could also try an online office repair, in case the wizard files have become corrupted
Dan Jackson              
15 months ago

Dan Jackson              
15 months ago
I just ran through the steps you did and works fine for me. I've not done anything like that before so this confirms you shouldn't need to do anything special with your office. I'm thinking you need to either repair or reinstall - ensuring you select a complete installation. Hope this helps
Richard Van Wagoner         
15 months ago
How do you do a repair or reinstall with office 365?
Adam Schwanz             
15 months ago
Push the your windows key on the keyboard or task bar. Type in "Programs", you should see something about add or remove programs or similar depending on your OS. Go in there, go to your office 365 file, click it and click repair or modify or uninstall, depending on your OS and what you want to do.
Richard Van Wagoner         
15 months ago
No luck trying to repair. Still missing Add-In for Access. By the way I'm using Windows 10. I have no add-ins even listed for Access. I checked Word and Excel they both have add-ins.
Kevin Yip       
15 months ago
Hi Richard, you have no add-ins listed because only third-party add-ins are listed there.  The link-to-Outlook wizard is a built-in feature (i.e. not third-party) in Access, and it is contained in this file and location:

    C:\PROGRAM FILES (X86)\MICROSOFT OFFICE\ROOT\OFFICE16\ACCWIZ\ACWZLIB.ACCDE

So you may want to check if you have administrative rights to this file and folder.  Right-click on the file, go to Properties -> Security, and see if administrators (and users) are allowed to "read and execute" the file (see picture below).
Kevin Yip       
15 months ago

Richard Van Wagoner         
15 months ago
Hi Kevin,
I found the program under C:\Program Files\Microsoft Office\root\Office16\ACCWIZ.ACCDE. Not exactly like you have it. I found the screen that you show, I click on edit to change permissions. I change to full control. Then I go back and try it and I still get same error message.
Richard Van Wagoner         
15 months ago

Richard Van Wagoner         
15 months ago

Richard Van Wagoner         
15 months ago
I found this but it won't keep this add-in. I lose it when I leave this screen.
Kevin Robertson            
15 months ago
Have you ran through Richard's Troubleshooter?
Kevin Yip       
15 months ago
Hi Richard, create a blank database and try using the Link-to-Outlook wizard again.
Richard Van Wagoner         
15 months ago
I'll have to check more on this tomorrow. But I did try a blank database and still same problem.
Kevin Yip       
15 months ago
The next thing to look at is your Outlook data.  Is the Outlook program working alright?  Do you have another PC that runs Access, and can you try connecting to Outlook with it?  Another thing to try is to use Access VBA to connect to your Outlook data via automation.  VBA can compose, send, and read Outlook email.  

I have no clue why this is happening.  All these suggestions are just to eliminate possibilities one at a time, so hopefully we will reach a solution.
Richard Van Wagoner         
15 months ago
I tried importing the contact folder from outlook and it worked fine. I will try others today but I am busy with other things for a while. I do not have another computer to try things on but I will look a bit closer later today.
Richard Van Wagoner         
15 months ago
I just tried another email that I have (gmail) and it seems to work ok. The first one is a local email that my internet provider supplies. I think it may be something with their email system. But for now, it was just a bug I was trying to resolve with I need to use this I will use my gmail account. Thanks for your help! I just keep running into these little nagging bugs But I usually can work around them. I have a couple more but I will save them for later. Thanks again!
Alex Hedley             
15 months ago
IMAP or POP3?
Richard Van Wagoner         
15 months ago
The local email account is IMAP.

This thread is now CLOSED. If you wish to comment, start a NEW discussion in Access Expert 20.
 

 
 
 

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