I just finished a MAJOR upgrade of the Amicron Video Player. It will now allow you to download your courses in either Windows Media Video (WMV) format or MP4 format.
Since the release of Windows 7, a bunch of people have complained that the WMV files weren't working on their computers. This is because Microsoft has been dropping support for some of their older WMV codecs (formats). One of those is the format that my videos uses (Windows Screen 9).
So, because of this I've made the choice to move everything over to a more "universal" format, and I've chosen MP4 because it works on most systems and devices including PCs, Macs, Androids, and iPhones/iPads.
For complete details on how to download your course videos in MP4 format, please read this WALKTHRU Tutorial that I put together. If you have any questions or problems, please let me know.
Note that you can also watch your courses in the Online Theater in MP4 format. See this page for details.