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Gold Plating
Richard Rost 
          
16 months ago
Gold Plating: When Good Enough Is Truly Enough

This is a followup to an article I posted last week titled Perfect is the Enemy of Good.

There's a well-known concept in project management called "gold plating." It refers to working on a project or task past the point of diminishing returns, adding unnecessary bells and whistles beyond what was originally required. While the intention might be to wow the customer or elevate the final product, the reality is that it often leads to wasted time, resources, and even disappointment. Gold plating might sound luxurious, but in practice, it's more like gilding a lily - unnecessary and counterproductive.

When I first read about gold plating, I couldn't help but see the parallels with my own experience in software development and video production. Early on, I fell into the same trap. In my software projects, I would spend hours fine-tuning every minor detail, from aligning buttons perfectly to tweaking fonts until they were just right. The extra effort rarely added value for the end user, but it certainly added stress and delays for me.

The same thing happened when I started creating video tutorials. I'd spend countless hours scripting every word, re-recording every small mistake, and perfecting every slide. I thought this level of polish would make my videos stand out, but the reality was that it slowed down production and left me burned out. Worse yet, the overly polished feel sometimes made the content less engaging for viewers who just wanted clear, relatable, and actionable information.

Gold plating and perfectionism are two sides of the same coin. They both stem from the desire to exceed expectations, but they often end up sabotaging progress. Like chasing perfection, gold plating can lead to diminishing returns. The more time you spend adding unrequested extras, the less value you actually deliver. Sometimes, the customer doesn't even notice the enhancements. Other times, they're annoyed that you veered off the scope of what they wanted in the first place.

Over the years, I've learned to embrace a "good enough" mindset. This doesn't mean cutting corners or settling for mediocrity. It means understanding when the core requirements have been met and focusing on delivering a solid, functional product rather than an over-polished one. For me, that's meant creating a rough outline for my video tutorials, practicing the material off-camera, and then recording in a more natural, unscripted style. Not only does this save time, but it also makes the content feel more authentic and relatable. My audience doesn't need perfection. They need clarity, useful information, and maybe a Star Trek reference or two.

The principle applies universally. Whether you're a developer, creator, or project manager, gold plating can sneak in and derail your timelines, budgets, and mental energy. The key is knowing when to stop. Have you met the original requirements? Is the product functional, useful, and aligned with what was asked? If so, additional tweaks are unlikely to bring proportional benefits and may even introduce new risks.

Gold plating can also set dangerous precedents. Delivering more than was requested might elevate expectations for future projects to unrealistic levels. And in some cases, the client might reject the extras entirely, leading to wasted effort and frustration. It's better to stick to the plan, meet the agreed-upon goals, and save any additional features for a potential future phase - one that's officially scoped and budgeted.

At its core, avoiding gold plating is about balance. It's about recognizing that "good enough" doesn't mean lowering your standards; it means respecting your time, resources, and the needs of your audience or client. By focusing on the essentials, you'll not only save yourself unnecessary stress but also create work that's more effective and impactful. So, before you add that next layer of gold, ask yourself if it's truly necessary - or if it's just a shiny distraction.

Progress, not perfection, is what drives success. Gold plating may seem like a nice touch, but knowing when to stop is the real gold standard.

Richard Rost OP  @Reply  
          
16 months ago

Sami Shamma  @Reply  
             
16 months ago
In my case being OCD does not help.
Richard Rost OP  @Reply  
          
16 months ago
Yeah. Lauren's got some OCD. I know what that's like to deal with. LOL.
Alex Hedley  @Reply  
           
16 months ago
Is that a 3D printed Save icon?
Richard Rost OP  @Reply  
          
16 months ago
Hahaha yup

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