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Customer Service Policy
Zep 

10 years ago
So bad that handbooks doesnt comes with the videos. I fell li like those retail store trick to make you spend more.
Seriously... just put the full price for the video with the handbook.


Reply from Rick Rost:

Zep, I'm sorry you feel that way. Not all of my customers want the handbooks, so I make them an optional add-on for just a few dollars more. They cost me money to produce (I have to pay someone to write them) so I can't just have them available for free. If you want them, they're available. If you don't, you can still enjoy the videos.

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