I am still having trouble opening any of my courses.  I can view the course through the theatre - but just tried to open the handbook I purchase for Web Sync and the password doesn't work...in fact most of my passwords don't work.   I am still using Access 2007  and when I first purchased these courses - all passwords work.     This is extremely frustrating

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Reply from Alex Hedley:

Are you using the download links from your MyCourses page?
Are you using the correct password, the Handbooks use a different password to the Course, it's a separate line in your list.
I've just tested the Web Sync and it worked fine.

You can also view the Handbooks via the Theater, just click on the link the same way you do with a video, then download the file from the link in the main video pane.