Writing is perhaps the greatest of human inventions, binding together people who never knew each other, citizens of distant epochs. Books break the shackles of time. A book is proof that humans are capable of magic.
Hi Richard, I hate to be piggy, but you are the "wizard" at all of this.
Is there some way you can devise a program that automatically defines a purchase as Eligible for Upgrade by dynamic response to the student? Later provide some notification informing the student that a particular product that was eligible is now ready for viewing in the order queue.
This would sure beat having to read and re-read the the "qualifying events" page.
Thanks, Debra PS: I did not think this qualified as a Customer Service issue.
Reply from Richard Rost:
Debra, I am going to build a page in the 599CD Customer Service web site that you can click on to see all of your eligible upgrades. It doesn't exist yet, but it will make it very easy to see what you qualify for.
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