Regular Courses Not Included

Your Silver, Gold, or Platinum membership does not entitle you to all of my regular courses, seminars, or templates. You do get one free class each month, in order, depending on your membership level. See the Perks page and the Free Courses for Members page for details.

For Beginners...

If you are new to Access (or any other program) the TechHelp videos are not the best way to learn for beginners. TechHelp is basically a Q&A series. I answer whatever questions come in from my students in whatever random order I happen to choose. It's not a format that is condusive to learning if you're new to Access. If you are somewhat experienced with Access and want to learn new tips and tricks, then this is a great "almost-daily" video blog to teach you some new stuff. If you're a Beginner, you should stick to my Beginner lessons, then move up to the Expert lessons and perhaps then start watching the TechHelp videos. I recommend my Learning Connection membership for new users to Access.

Technical Support Not Provided

Signing up for a Membership of any kind gives you access to specific perks as listed. If you have questions about the material covered in a specific course, feel free to post them in the Student Forum for that course. If you have other non-related questions you would like to submit to be considered for a TechHelp video, you will be given priority consideration over non-members, however an answer is not in any way guaranteed. Even in the event your question is accepted, the waiting list is generally several weeks long. I will answer your question if I think it makes for a good video. Otherwise, I will do my best to point you to another video (free or paid) that may answer your question.

Membership does NOT include free technical support for your database problems. I do my best to answer questions for my students as I have time, however it is never guaranteed. I no longer provide technical support or one-on-one consulting. If you are looking for someone to help you with your database, whether it needs troubleshooting or you want someone to add something to it for you, check out my Access Developer Network. I've got a group of very knowledgeable Developers who are available to help you.

TechHelp is for generic questions that I can make videos to answer for lots of people to enjoy. "How do I...?" type questions. It's not to get support for your database issues. Sorry. There are only so many hours in the day, and I can't help everyone myself. While I love to get your questions, and I'll answer them if I have time, technical support is not guaranteed. You're better off posting in the Forums, and even then, a response is not guaranteed.