I just completely revised the customer account management system. Now you can look up your complete order history in addition to any pending orders and payments (before you had to wait a day or two for me to manually update the online order lookup site).

Plus you can now get a look at all of the courses you've purchased in one easy listing - and see a list of any courses you might be missing. You can click on the order number next to the course to be taken right to a download page - or to get your passwords.

Also, to try to help me with customer service, you can now log on to this system to take a look at all of your past customer service inquiries, my responses to them, and see which items are still outstanding (open). I'm going to build a feature into there where you can click on a button to tell me that the issue is still outstanding... sometimes now old items fall through the cracks. Hopefully this will prevent that.

Since we're short on staff, I'm trying to do everything I possibly can to AUTOMATE customer service. Your suggestions are always welcome!

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