Can I Change my TechHelp Level?

Absolutely! Whether you're monthly or annual, you can switch between Silver, Gold, or Platinum whenever you like.

Upgrades

If you decide to upgrade (for example, from Silver to Gold), I'll credit you for any time you've already paid for at your current level. Let's say you've got a month of Silver left. I'll calculate what that's worth and apply it as extra time to your new Gold membership. That way you get full value for what you've paid, and your new plan just runs a little longer.

Downgrades

If you want to downgrade (for example, from Platinum to Silver), your current membership will stay active until the end of your billing period. After that, you'll automatically switch to the new lower tier and be charged the lower rate going forward. No refunds, no lost access, just a smooth transition at the end of your current term, plus you can keep any free courses you received at your old, higher level. As long as you remain at least a Silver member, you keep them.

Examples

• Want to move from Silver to Gold with 10 days left on your current plan? I'll convert those 10 Silver days into Gold days and add them to your new Gold membership.
• Want to step down from Platinum to Silver? You'll keep your Platinum access until the end of your current billing period, and then your membership will switch over.

Details

I do it this way so I don't have to issue refunds or adjust billing mid-cycle, and you still get what you paid for. Everyone wins. There's no automatic way to do it on the website yet, but I'm working on it. Just contact me and I'll handle it personally as soon as I can.

Thanks.

LLAP/RR