What did you like: Absolutely everything! By far the best instructional course I have taken including MBA, and Executive level courses. The teaching of both the how and why including the good, better, and best methods is especially beneficial and effective.

What did you NOT like: Using the old theater mode. I like the ability to use full-screen. However, you used the zoom function quite well in providing a close-up view where necessary. This isn't much of a NOT like. It's minor.

How would you make it better: If it "ain't" broke don't mess with it. The only way to make the course better would be to add a staff to build the students database. But, then we wouldn't be students, we would be clients. :-)

Topics for the future: Add basic product and inventory management material for presenting some basic math functionality beyond the simple examples of quantity times cost and aggregate totals. I would add Lookup also. I understand these will be taught in later lessons but, a bit more in the beginner level would help my needs which are almost exclusively equation/formula/expression. I have no need for customer, employee or contact specific instruction.