Did you join on YouTube? If so you will need to let Richard know?

See this page.

I just updated via your website yesterday.

John -
There may be a glitch in the matrix.  
1st check that your payment was processed. If it was denied it wouldn't activate.
Also - you should have received a welcome email.  Did that come through?

Try going to the the very top of this page and click on My Courses. Then at the bottom of that page there is a
Update Your Account link

I received the welcome Email and the payments have processed through my bank.

Richard can you look.  I don't see any thing on this side.

Does anyone have a answer as to why I cannot Access the Video or Download?

John

You look good if you paid for the subscription here on the website, it is probably a bug, if you paid for the subscription on YouTube you'll have to contact Richard with the details to get it unlocked here

YouTube vs. My Memberships

I updated my membership through your site

John we'll just have to wait on Richard at this point.  The other mods and I don't have access to your account info.
If you did the Update Your Account I linked above the only thing I can think of is 1) you didn't sign up for what you thought Or... 2) there is an issue with the processing program.  Both of those scenarios will require Richard's intervention.
I'm sorry you are having issues!  Hang tight.

Sorry guys. I took a few much needed days off. I'll take care of this in the morning.

Hi John. I just downloaded the latest membership list from YouTube. I don't see you on it. I know you were previous a member via YouTube, but your membership canceled on June 20. My system sent you two emails to let you know. You can either sign back up on YouTube or directly on my site here.