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Wizards Not Working
Brian DeMott 
    
10 months ago
Greetings,

I am trying to use MS Access at my work (Citrix Virtual Environment) (File says Access 2007 - 2016 file format). There seems to be some sort of problem with the Wizards and not work.

For example, I go into Form Design, I select ComboBox and place it on the form. I get the following error: "Microsoft Access cannot open due to security restrictions. Security settings restrict access to the file because it is not digitally signed." I press the [OK] Button and get the following popup:

"The code contains a syntax error, or a Microsoft Access function you need is not available. If the syntax is correct, check the Control Wizards subkey or the Libraries key in the Microsoft Access section of the Windows Registry to verify that the entries you need are listed and available. If the entries are correct, either you must correct the Microsoft Access Utility Add-in, or the file acWzlib or this wizard has been disabled. To reenable this wizard, run Microsoft Access or Microsoft Office Setup again to reinstall Microsoft Access, delete the Windows Registry keys for the Microsoft Access Utility Add-in and acWzlib"

I was wondering if anyone has ever run into this problem and if so, what is the typical solution?

Thanks

Brian D.
Juan Rivera  @Reply  
            
10 months ago

Juan Rivera  @Reply  
            
10 months ago
Make sure your wizard is turned on.
Brian DeMott OP  @Reply  
    
10 months ago
Juan Thanks Juan but I don't think that's it. I think it might have something to do with Trust Center>Trusted Locations
Kevin Robertson  @Reply  
           
10 months ago
Sounds like your employer may be restricting the use of Access.
Bill Carver  @Reply  

10 months ago
Set up a ticket for your it department, because only they can fix this. There are settings that need to make in the Citrix environment to allow your access to get. well access.
Richard Rost  @Reply  
          
10 months ago
Yeah, like the other guys said, it sounds like the issue is related to how your Citrix environment is locking things down. Access wizards like this rely on certain libraries (like acWzlib) and registry entries that may be restricted or missing in a virtual setup. I'd recommend checking with your IT department to make sure the Access installation on the Citrix server is complete and not restricted by group policies. Also, make sure your database is in a Trusted Location inside Access. Unfortunately, this isn't something you can usually fix yourself without admin rights.
Brian DeMott OP  @Reply  
    
10 months ago
Don't you just hate it when your IT department breaks things :(

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