I have a user whom can log into AWC's server Logon without issue.This uses a "genetic" email address as a user name. So, the @ works there...

But, when she logs into the database (her assigned company email address) she cannot enter an @ sign for within her user name.

Now, she is on a MacBook running Chrome. It is a Swedish machine and the text was set to Swedish. She has tried to set to US English and this doesn't work.

Meanwhile, I have several other Apple product users with zero issues. I also logged on using several types of devices - including a MacBook - and can't recreate the issue, all logon properly.

I am 99% sure this is a keyboard mapping issue on her machine, but I'm checking with you, the experts, to inquire if you have experienced this issue and to identify if there should be something I need to address in my database?

Thank you so much for all your assistance!

David