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William Marlar      
9 months ago
Hello

I am trying to create a ticketing database for my Engineering Department. the problem I am having is that engineers are assigned to tickets by me or someone in the department by using a dropdown box and selecting the Engineers from an engineer table. I am trying to create a "My Assigned tickets query from the engineer login after I have set the EmployeeName "Will Marlar" as a tempvar along with several other tempvars that set after login. when the querey runs it should use Tempvars!employeename.value as the default value... but because the assigned engineer field is a list box it does not work. then the query produces no records. how do I copy the engineer assigned to another field in the table that is text and not a chosen from list event so that I can query against it by employee name?
William Marlar      
9 months ago
the original ticket is submitted by a user outside of the department to create a concern ticket. once it is reviewed it is assigned to an engineer. this is a multiple front-end and one back-end data repository setup. I have had no problems creating "MySummitted" ticket reports because the created by field is populated by the employeeName tempvar automatically as the form is opened. but the assigned side is vexing me.

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