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Home > TechHelp > Directory > Access > Hide Access 2 < Hide Access | ACCDT Template >
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Michael Duncan        
2 months ago
Hi Richard,

It looks like your "Hide Access 2" video is not loading.

Regards
Michael Duncan
Sami Shamma              
2 months ago
Yes. I did not load for me too.
Richard Rost             
2 months ago
Fixed. Thanks guys.
Jeffrey Kraft       
2 months ago
That hasn't been my issue so far, or maybe it has been.  However I've had some videos from this site play fine for the first minute or so then just stop, and then become a stubborn mule and refuse to start again.  Yes I've flushed my browser cache, disabled any plug ins, logged in and logged out, rebooted the computer.  Cussed at the Chrome Gods.  And then Tried again.  

What has worked is right clicking on the video and having it on a new tab.
Richard Rost             
2 months ago
That's interesting, but yes, sometimes a video that's been on the site and working fine for years can sometimes just go bad. It's like it spoils or something, and then I go and recompile the video in my video editor, and I repost it, and it's working fine. So every now and then, someone brings my attention to a video from like 2018, and all of a sudden, it's not working, when I know thousands of people have already viewed it. Some kind of Gremlin gets in there, but if you do find any videos like this, just let me know, and I'll see if it's happening for me too. In which case, I just have to recompile the video, which takes 2 minutes.
Richard Rost             
2 months ago
This was a particular case of me putting the wrong file name in the page. It literally was the difference between .MP4 and .mp4. Yes, it was a capitalization error. Wasabi, I believe, uses a Linux server which is case-sensitive with its file names, unlike Windows.

This thread is now CLOSED. If you wish to comment, start a NEW discussion in Hide Access 2.
 

 
 
 

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