I am having trouble with inserting an image into the picture frame in the access form.  I am using access 2013.  I followed your tutorial (Access 2010 Beginner 6) to the letter, but when I try to drag and drop the image into the picture frame, I get the message "A problem occurred while Microsoft Office Access was communicationg with the OLE server or ActiveX control".  Then it gives me instructions that I do not understand ("Close the OLE server and restart it outside of Access" -- how do I do this).  Also, there seems to be no insert capability with 2013 -- is this true?  If I right click the picture frame, a drop down box opens that gives a lot of formatting commands for the picture frame box, but there is no insert function.  Can you help me with this?  I have tried to insert bmp images, jpg images, and png images.  I would greatly appreciate any adivce you can give me.  Thank you.

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Reply from Richard Rost:

I just tried it with Access 2013, and it worked perfectly fine for me the first time. It may be an issue on your system. First, try rebooting. If that doesn't help, UNINSTALL and reinstall Office. The OLE on your system may be corrupted.